You are receiving this for one of the following reasons:

(1) You sent me or my customers unsolicited (usually commercial) e-mail.

    DO NOT send any further unsolicited e-mail to this account or any other account in 
    the game.net, blues.net, sims.net, or sims.com domains.  If you do:

    a) You will be liable for a $25 PER MESSAGE handling fee - Pending legislation in 
        lots of places will allow a $50 per message (or $25,000) fee + legal fees.
    b) You will be prosecuted to the full extent of the law for electronic harassment - 
       yes, it *is* a crime, just like harassing phone calls.
    c) In many states, you *must* give recipients a toll-free opt-out number.

    STOP IT.

(2) One of your customers sent me or one of my customers unsolicited (usually commercial) e-mail.

    See above.  
    Please delete the account of the offending person(s).  If your user agreement does not
    specify that actions like spamming, sending unsolicted e-mail, attempted security
    breaches, and other anti-social behavior will result in account termination, you really 
    rewrite your user agreement and have all your users sign it.

(3) Someone used your machine(s) as a relay to send me or my customers unsolicited (usually commercial) e-mail.

    If you own/operate the machines this was relayed through - please clean up your act.  Take
    a look at http://maps.vix.com/tsi/ for tips on stopping spammers from using your 
    machines to harass me and others.  YOU are responsible for taking steps to prevent
    this from re-curring.  You may be able to plead ignorance up till now, but now that
    you have been notified of the problem, you are legally bound to act in an ethical manner
    or be an accomplice to any future problems.

(4) Someone made it look as though YOU were involved in sending me or one of my customers
    unsolicited (usually commercial) e-mail.

    There have been several court cases now (and the legal precedence was completely clear
    anyway) upholding that, of course, if party A commits a crime and disguises their 
    identity as party B and party B suffers damages as a result, party A is liable for
    those damages (as well as the crime itself).  Keep a tally of the time you and your
    staff spend responding to this and other messages resulting from this problem and
    the intangible 'damage to your reputation'.  Have your legal folks send a message to
    the party responsible.  They *always* give you at least one way to contact them in
    the message.


For some useful pointers, visit the Alice's Restaurant Anti-Spam Massacre site at
http://snarasm.org/